This Privacy Policy explains how Ankush Chauhan ("we", "us", or "our"), operating at ankushchauhan.com, collects, uses, and protects information you provide when visiting this website or engaging with our AI automation services. By using this site, you agree to the practices described below.

1. Information we collect

We collect information in the following ways:

• Information you provide directly : When you fill out our contact or "Get Started" form, we collect your name, email address, phone number (if provided), company name, and any message or project details you submit.
• Usage data : We automatically collect data about how you interact with our site, including your IP address, browser type, device type, pages visited, referral URLs, and session duration.
• Blog & content engagement : We may collect anonymised analytics data on which blog posts and free-tool pages you visit.
• Communications : If you email us directly, we retain those communications for service and support purposes.

2. How we use your information

We use the information we collect to:

• Respond to enquiries and deliver the services you request
• Schedule consultations and provide project quotes
• Send transactional emails related to your enquiry or engagement
• Send marketing or newsletter communications, where you have opted in
• Improve the website, blog content, and free tools
• Analyse website traffic and understand user behaviour through aggregated analytics
• Comply with legal obligations

We do not sell, rent, or trade your personal information to third parties for their own marketing purposes.

3. Cookies & tracking

Our website uses cookies and similar tracking technologies. These include:

• Essential cookies : Required for basic site functionality.
• Analytics cookies : Used to understand visitor behaviour (e.g. page views, session length). We use HubSpot Analytics for this purpose.
• Marketing cookies : May be placed by HubSpot to track lead activity and personalise content if you have submitted a form.

You can manage or disable cookies via your browser settings. Disabling cookies may affect certain features of the site.

4. Third-party services

We use the following third-party services that may process your data:

• HubSpot : Our website is built on HubSpot CMS. HubSpot processes form submissions, contact records, and analytics. See HubSpot's Privacy Policy.
• LinkedIn, Facebook, X (Twitter), Instagram : Social media links on this site may use tracking pixels subject to each platform's own privacy policies.
• Email providers : If we communicate with you via email, your data passes through our email service provider.

We are not responsible for the privacy practices of these third-party services. We encourage you to review their respective policies.

5. Data retention

We retain your personal data only for as long as necessary to fulfil the purposes described in this policy, including legal, accounting, or reporting requirements. Contact form submissions are typically retained in our CRM for up to 24 months unless you request deletion earlier or we enter into a client relationship.

6. Data security

We take reasonable technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Your rights

Depending on your location, you may have certain rights regarding your personal data, including the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data ("right to be forgotten")
• Withdraw consent for marketing communications at any time (via the unsubscribe link in our emails)
• Lodge a complaint with your local data protection authority

If you are located in India, these rights are additionally governed by the Digital Personal Data Protection Act, 2023 (DPDP Act). To exercise any of these rights, contact us using the details below.

8. Children's privacy

Our website is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us and we will delete it promptly.

9. International data transfers

Your information may be processed and stored outside of India by our third-party service providers (such as HubSpot, which operates servers in the United States). We take appropriate steps to ensure such transfers comply with applicable data protection laws.

10. Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. We encourage you to review this page periodically to stay informed about how we protect your information.

11. Contact us

If you have any questions or requests regarding this Privacy Policy, please reach out: